Victor Sarmiento | Chicago Reader

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Re: “Pancho Pistolas

a good establishment is only as good as the wait staff AND THE SERVICE IS HORRENDOUS! I've been here multiple times because of my wife and I never really like this place. My wife has lived in Bridgeport for the past 42 years, her whole family grew up here. So we came again today and I was highly disappointed! I had it this restaurant has the worst service ever. Is the first time I see that the manager or owner who ever he was gives the reason to one of his employees even after we complained about the waitress. Bad atitude, Bad service, Disrespectuf, just terrible hope that no one else goes through what i did. If they would have been busy I could understand but when you have two waitresses, two busboys and it's not busy there's no excuse we had to constantly find our waitress if we needed anything. The place is not even that big! To begin with. SHe thought to do NOTHING on her own. How many passes do you make without refilling drinks? Or Asking if we'd like a refill on the chips. We had to ask for every single thing on the table! Can we get another pop, can we get more water, more napkins, another beer? There were 4 of us and two small children under 2 years old. Once the bill come She made damn sure to add the gratuity to the bill of 20% For doing nothing. When i asked the manager there if here cared for his customers he replied no and to get out.

0 likes, 1 dislike
Posted by Victor Sarmiento on 03/08/2012 at 12:07 AM

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