jadalee | Chicago Reader

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Re: “Sabatino's

I had a butt steak here last summer and a wonderful late evening sitting at the piano bar with some friends. I had been looking foward to recreating that night again. So with that in mind we arrived after the dinner rush on a friday night. We were sat immediately and our waiter was cordial. We ordered a martini, a beer and a bottle of wine. He returned with just the martini. They were out of the wine so we picked another. He never brought the beer. They came out with a wonderful pizza bread "on the house" as an appetizer. Our entrees included soup and salad (bonus). The minestrone was good but ordinary. The salads were large and fresh. On site our entrees which consisted of a butt steak and 2 pasta dishes were good portions and appealing. Then... one pasta dish was so salty that it was inedible. It had spinach and chicken breast in a lemon sauce (stay away!!!). The butt steak was yummy! It was $14.50 and a bargin. The other pasta with peas and proscuitto in a cream sauce was great too. Upon advising the waiter, he came with a menu so we could pick an alternate. I then overheard the waiter explaining to the Maitre D and witnessed him angrily running into the kitchen slamming the swinging doors over the incident. Being almost full by now... we decided not to press our luck. We asked for the check explaining that we were full and didn't want to wait for them to cook another entree. The waiter was still polite and handed us our bill. Not only did it have a
$ 26.00 addition mistake but they added the incidental charges (ala carte) of the soup and salad that came with the returned entree. So my take is...they should have given us a coupon to return and give them another chance...instead to add insult to injury they greedily charged us for the soup & salad to the tune of 50 % of the entree. I say take your chances at this place cause the management is not practicing customer service in the most basic form.

0 likes, 1 dislike
Posted by Laura Stawecki on 07/11/2000 at 9:44 PM

This is a wonderful little secret nestled under the tracks of the Ravenswood Brown line. While many have frequented this little Cuban cafe for years it pretty much was a neighborhood joint. The menu is eclectic with just a few traditional Cuban dishes. I had the Rib Eye $13.95. It was presented beautifully served with carmelized onions and mojo (garlic), white rice surrounded by a sea of black beans. The plate had platano maduros (sweet plantains) and yuca fries. My companion had a special of the day, a pork dish with roasted vegetables and white rice. She said it was wonderful. We were in the company of her 10 yr old son. While initially he was stumped by the menu, he chose 2 side dishes...the jalapeno mashed potatoes and rice with black beans. The side dishes were ample and only $ 2.75 per. As we were leaving, the place was now filled with the hip crowd. Wine in hand (BYOB) ready for an evening of latin fusion as the salsa music played on. Can't wait to go back.

Posted by Laura Stawecki on 03/26/2000 at 6:30 PM

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