
Go Indirectly to Jail
Its harder than you might think.
By Angela Rogensues December 6, 2007
I t took me 15 minutes to walk from my Uptown office to the el station at Argyle, where I boarded the southbound Red Line train at about 8 AM. I got off 45 minutes later at 35th Street and headed for the bus stop. I waited 10 minutes, then hopped on the westbound bus for a 20-minute ride before transferring to a northbound 94 at California, which took me, in a few minutes, to my destination—Cook County Jail. I had prepared for the long haul. I carried a thermal mug of coffee, and my tote bag was packed with water and an MP3 player, plus the usual wallet, cell phone, business cards, day planner, etc. I’m a social worker, experienced with the courts and corrections system in Mount Clemens, Michigan, where I worked before coming to Chicago. But when I decided to make the trek to Cook County to visit a client—a former homeless woman struggling to get her life back on track—I didn’t know what I was in for.
An online map of the jail gives a single address, 3015 S. California, but the compound actually stretches from 26th to 31st streets, bordered by California on the east and Sacramento on the west. I got off the bus at about 28th and California—the halfway point—and made my way to the first gated entry. It was next to the courthouse, where bail bonds are paid, and there were long lines and a lot of activity outside. I told the guard my business. He consulted a dot-matrix printout and sent me to Division Four, the women’s division, on the opposite side of the complex. I started walking, following the brick and barbed wire north to 26th then over to Sacramento.
About ten minutes later, I arrived at the guard station, where a stout corrections officer with an unfriendly face stopped me. She indicated my coffee mug and cell phone and declared it “contraband.” Back in Michigan there were rows of lockers for visitors to the jail, but the officer simply told me, “Take it back to your car.”
I said I came by public transportation. What did people do in this situation?
“A lot of people will hide their stuff across the street,” she said.
I took a quick survey of the area. Across Sacramento was a row of houses, at least one of which was abandoned. On 26th, there was a Popeyes, a Greek restaurant, and a car wash. “Be sure it’s not on corrections property,” she said firmly.
Another officer, skinny with thick glasses, stepped out of the guard station. “Sometimes the restaurant down the street will hold your bag,” she said. “But they’ll charge you.”
I jaywalked across Sacramento toward the abandoned house. I emptied my coffee mug, cleaned it with my shirt, and put my phone inside. Then I stuck the mug through a hole in the wood-plank fence and camouflaged it with rocks. I ran back across the street thinking “I’m in the clear.” But when I reached the gate, they said they’d have to search my bag.
“Oh no no no no, you can’t bring any of this in,” the skinny officer said as she rifled through it, shaking her head.
“Well, does the court have lockers?” I asked.
“I don’t know,” the stout one replied. She was clearly annoyed. “We aren’t the same. We’re separate departments.”
I got my mug and phone and headed back to the courthouse, where I talked with yet another guard. “I’m sorry we don’t have any lockers here. But,” she added cheerfully, “the man out there with the sandwich truck will hold on to your stuff for a dollar.” In the street was an ordinary roach coach.
“Really? Is that safe?”
“People have been doing it all day.”
I thought about it. Then I remembered: I knew a social worker in the jail’s health division who could probably help. I called her on my cell, and we devised a plan. She had to visit a few detainees before lunch but promised to meet me outside her building next to the courthouse around noon.
Crowds filed in and out as I waited. The sickly bushes outside were littered with purses, sunglasses, and half-empty packs of cigarettes. People being released begged for quarters or asked to use my phone. I watched one guy pick up discarded cigarettes and sell them—three for $2—to people on their way out.
When my friend arrived, we walked to the staff parking lot on the east side of California. I left my things in her car, keeping my business card and ID. We agreed I’d call her after the visit to collect everything.
I walked back to the women’s division on Sacramento and proclaimed myself contraband free at the guard station. After being searched, I was allowed past the moatlike pond and into the complex, where I met another guard sitting behind a horseshoe-shaped desk with signs reading reception and do not lean on desk. I presented my ID and told the guard my client’s name.
“I’m sorry, miss,” she said. “But her visiting hours are on Sunday.”
It was Friday. I’d called the county’s automated system the afternoon before to make sure I had the right day.
“Well apparently it wasn’t updated,” the guard said. “I can’t authorize you to visit on a nonvisiting day.”
“Who can authorize it?” I snapped. “Because I’ve had one hell of a day and I’m not leaving until I visit who I came to see!”
The guard paused to study my ID, a Michigan driver’s license. Then she turned to a map behind her; it described the area around Chicago and was marked with a large circle. After a moment, she said, “You’re out of the 150-mile radius and considered an out-of-town visitor, so you can visit that inmate today.”
I waited in the lobby—a couple rows of plastic chairs and vending machines—for more than an hour before I was called to the visiting area.
To get past reception, you have to go through a “puffer machine.” Once given the green light, I stepped inside and was blasted from head to toe with air. The air blasts disturb the microscopic particles around you, and then the machine sucks it all back in to check for traces of drugs and explosives. I was clean.
The visiting area was a lot like what you see on TV: a large room separated into shallow cubicles divided by windows. Instead of a phone handset, there’s a round speaker in the glass, like at a theater box office. You have to put your mouth against the speaker to talk and your ear against it to listen. The glass was all smudged. About ten other inmates had visitors. The woman to my right was holding a crying baby.
My client and I were given 30 minutes. Not a lot was said, but I could see the hardness in my client’s face soften as the minutes passed. We couldn’t hug so we placed our hands against the glass. I stood up after 25 minutes, unable to hold back my tears any longer. The guards let me out and sent me back through the puffer machine, out the gate, and onto the street.
Heading back to the courthouse I realized that without my cell phone I had no way of reaching my social worker friend. I needed my things, so at the same guard station where I started my day I asked for help.
“What’s her extension?” they said.
“I’m sorry, I don’t know. But here’s her first and last name.”
One of the guards picked up a phone and appeared to dial extensions at random. Then another officer piped in. My friend, he said, did not work that day.
“But that’s impossible! I just saw her three hours ago!”
“Stay behind the line!” another officer yelled. I saw no line.
“Isn’t there a phone directory?” I asked.
“You’ll just have to wait until she gets off work.”
I left the guards and approached every employee leaving the building until I found one from the health division. He knew my friend and promised to call her from his car to tell her I was waiting. By chance, she came out just a few minutes later.
After collecting my things, I thanked my friend and hailed a cab. I was back in Uptown around three. It had taken more than seven hours to make a half-hour visit. Send a letter to the editor.
From the Reader blogs Chicagoland Jerome Ludwig: The animated Get Your War On Thursday at 6:40 pm
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B K Ray at 8:06 AM on 12/6/2007
It is a shame that no one is able to do their jobs there. I don't know, maybe it is the job makes them hard and unreasonable. It is a system of people who will almost never do more than they have to and will argue about what they have to do. Imagine how well you would be treated if you were black? It is a cold and unforgiving world.
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Z. Nicholas at 8:53 AM on 12/6/2007
Without obstacles in life there would be no challanges. You're a social worker because you want to help, and that makes you feel good. I don't believe anyone at the county jail loves there job or wants to help. They simply work to get a pay check and support their families. They are conditioned to be mean and hard. Don't take it personal...You should be proud of yourself for going the extra mile instead of giving up like most people would at their job...you simply care more than just bringing home a pay check...because we all know social workers don't bring home a big pay check....Good job Angela!!
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JJ at 11:14 AM on 12/6/2007
Tough job, but you pulled through. Pat yourself on the back and buy yourself something nice this weekend.
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R. Duke at 3:23 PM on 12/6/2007
Another great example of Cook County employees at work (or not at work). If it makes you feel amny better, the county treats potential jurors the exact same way.
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703-497-0523 at 5:53 AM on 12/7/2007
I live in the Washington, DC area. Everytime I travel to Chicago to visit an inmate -- who by the way is still waiting trial after 3 years -- the guards have some new reason why I can't visit that day. Fortunately, I have been able to elevate the issue through the last two Sheriffs and tow Division chiefs and eventually made it in to spend a few minutes with the inmate. What Angela went through is typical of the service Cook County employees dish out at the jail. We are all criminals in their small minds.
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unknown at 9:14 AM on 12/7/2007
I do belive that the County Jail correctional facility is unorganized, it doesnt matter what the nature of the crime is the visitors, and inmates are going to be treated unfairly. I dont recommend this place for anyone.
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Chuck at 12:46 AM on 12/8/2007
Typical Cook County nonsense. I had the misfortune of having to visit someone at the jail. They make everyone feel like a criminal. The courts aren't much better. They work for us, but they think they own us.
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Audrey Perakis at 2:14 PM on 12/8/2007
The author painted such a realistic picture of her experience. I could almost feel her frustration; beautifully written piece!!
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Naseem Mahaliq at 2:19 PM on 12/8/2007
I admire your perseverance. I am glad you are exposing the incompetencies of Cook County. Keep up the good work Angela.
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cflores at 12:31 AM on 12/9/2007
Anyone ever hear about Zimbardo's prison experiment? I've encountered the Cook County goons too many times to count, and they are typical examples of idiots whose heads swell at having power over others. I don't know who is in charge of running the show down there, but regardless of the who made the rules, the enforcers are ridiculously agressive and rude. Once when I had the misfortune of having to visit someone there, the pigtailed rotund cop (yes, her hair was in pigtails. cute.) working was unbeliavably unhelpful, rude, and downright mean. I shouldn't generalize, but I will. Most of the people I have encountered at Cook County have been useless pricks. I apologize to those who actually treat others with respect and do their jobs well.
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Russ at 1:48 PM on 12/11/2007
I'm an attorney who goes to Cook County Jail. There's a word for this woman who went there, "unprepared".
Why would she have brought all that obviously contraband stuff?
Jail is not a Best Buy where someone will escort you around and make sure you have a positive customer experience. It's job is to make sure prisoners stay in.
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Guest at 9:20 PM on 12/11/2007
Its "job is to make sure prisoners stay" miserable, poor, oppressed, and self-loathing. Fixed that for you.
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Irishsgt at 8:26 AM on 12/20/2007
Angela is na idiot! Has she ever heard of a telephone. Did she think to call and find out what she could bring? No, all she does is bitch and maon about how much of her time she wasted. The overwhelming majority of Officers (Yes, Officers, not guards) do the job properly.If she had been prepared she would have had much less trouble. By the way, state law states that visits need only to be 15 minutes, the county gives 30 so she can shut up about that as well.
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Janey Cope at 1:14 AM on 3/6/2008
We wonder why our man and woman get out of jail and go back to doing the samething or worst ~ Lets think ~ MMMMMMMMMM ~ They get treated like crap ~ So you tell me ~ what are we teaching the inmates ??? they learn to hate ~ they learn to hate more ~ If the people that come to vist their friends or familys in jail get treated like crap ~ We could only think how the inmates are treated ! if the gaurds don't like their job and you have to treat people like crap~ then you need to find another job ! Dogs get better treatmant. As for you Irishagt ~ Maybe you work there or something but if someone you care about or loved was in jail you would feel the same way. you need to get alife and stop the hate.
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Irishsgt at 10:16 AM on 3/13/2008
Just once I would like to see one of you liberals write about the abuse the Officers take from the inmates. And yes the title is Officer. We put up with crap that would make you cry for you mothers, keeping animals from killing each other, and all you do is complain abiout some triple rapists civil rights. How about the victims rights?
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Cob at 8:25 PM on 3/13/2008
This article was written to address the the conduct of these officers towards visitors. Stay focused Irishsgt...I bet even you can make this simple distinction. There are also hundreds of successful lawsuits on the books rewarding plaintiffs large sums of money for constitutional rights violations that occured even after they were deemed "free to go" by judges following their initial hearings. It isn't just the "triple racists" that have their rights violated. I think what you and your peers need to ask yourself is whether or not you are becoming that which you imprison. Without the guise of legality that a badge grants a corrections officer, much of their conduct would land them in a jumpsuit and behind bars themselves. Based on pages and pages of documented atrocities committed by Cook County correctional officers against even people charged with minor administrative crimes, traffic-related violations, and even
those whose cases have been dismissed, it is clear alot of these douchebags (pardon my french) have lost perspective on who they are and what they are there to do. Certainly many corrections officers might even benefit from being on the receiving end of this kind of treatment...and many of them certainly deserve to be in jail themselves. Finally, if someone takes the time to visit a friend or relative in jail out of care for that incarcerated individual they should be treated with respect. It takes alot to set aside not only the time, but the fear of entering a seispool like a cook county jail/prison just to see a loved one and lend what little support one can. A visitor sacrifices a significant amount in having to deal with some power drunk simpleton with an attitude...and for no real gain. For a decent
citizen to have to endure the standoffish aggressive attitude of some high school dropout scumbag with a badge is unacceptable. Not everyone walking into a prison is smuggling a bag of dope stuffed up their behind. Cook county public services as a whole need to grow up, get some class and drop the childish
arrogance. You are not overlords. You are not our leaders. You are civil employees tapping tax dollars for a paycheck. Remember that.
Yes you are only human. Yes you will falter and have bad days. Yes mistakes are forgivable...but ignorance is NOT!
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Jeff at 4:26 PM on 6/5/2008
I think they should have felt sorry for you, allowed all of those things in the Jail (despite the rules). I also think that they should have let you have a contact visit since you seem like such a nice person. After all, rules and safety regulations are for "those" people, not people like you...the people that have "I'm kind and trustworthy" written on your forehead for all to see.
I also like how you describe people. It seems like you judge people by their looks rather than their personality. Shame on you for pointing a finger at anyone other than yourself for being inconvenienced, not using common sense and judging others for their looks.
Shame on you...
By the way...Now that you have an "in" with the jail, do you demand special treatment, or do you now just go along with the program?
Just asking....
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Law at 4:30 PM on 7/23/2008
Jeff, Irishsgt and Russ good job. First of all apparently she had never visited a jail before. Russ as a lawyer I'm sure you visits jails quiet often. Obviously, Mr. Irishsgt you're a bit sensitive about being called a guard rather than an OFFICER. Well sir you are not the law so get over it. (as some would say TOY COP) She had an out of state i.d. you .... that is why she had the privilege of staying longer(30 mins)than a person in state. (which you should know as a guard) Jeff when you read a book aren't there normally describtions of people and places? Characters are described to paint a picture for the readers. It's called story telling. I don't think she was judging the guards by the way the looked. We are all entitled to our own opinion and here's my 2 cents: empathy Angela you have mine.
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